At Leven Bakery & Cafe, our goal is to provide wonderful dining experiences for our valued guests. We understand that occasionally situations arise where you may have concerns or issues with your dining experience. Please review our return policy below:

1. Food Quality Concerns:

If you are dissatisfied with the quality of the food you received, please inform a member of our staff immediately. We strive to ensure that all products meet our high standards, and we will work to address any concerns promptly.
Refunds or replacements for food items will be provided at the discretion of the management, based on the specific circumstances of the situation.

2. Allergy and Dietary Restrictions:

We take allergies and dietary restrictions seriously. If you have a food allergy or dietary restriction, please inform your server before placing your order. We will do our best to accommodate your needs and provide suitable alternatives if necessary.
If an error occurs and an allergen is present in your meal despite our precautions, please notify us immediately. We will work with you to resolve the issue promptly.

3. Refunds and Returns:

Due to the nature of our products and services, refunds for completed meals are generally not provided. Exceptions may be made in cases of extreme dissatisfaction or as determined by the management.
Refunds for pre-paid events or deposits will be handled in accordance with the terms agreed upon at the time of booking.

4. Customer Satisfaction:

Your satisfaction is our top priority. If you have any concerns or feedback about your dining experience, please don't hesitate to reach out to us. We are committed to addressing any issues promptly and ensuring that you leave our restaurant satisfied.

Contact Us:

If you have any questions or concerns about our return policy or your dining experience, please contact us at (713) 230-8311‬